
Family Medicine | Boone County Hospital
Family Medicine • Boone, IA
Ratings by platform
- Healthgrades and U.S. News & World Report: 5/5 (12 reviews)
What patients say
Patients praise
- High percentages of patients reporting they received clear discharge information for recovery at home
- Some patients report positive experiences with ER staff being patient, kind, and responsive
- Individual providers receive high ratings from patients for listening and explaining treatment plans well
Common complaints
- Dissatisfaction with billing department, including reports of double billing and collections issues
- Complaints regarding perceived lack of thoroughness or care in the emergency room
- Anecdotal reports of poor communication between medical staff and patients
- Varied reports on the consistency of staff professionalism and care quality
In patients' words
"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with."
— LocalityBiz user review"She discusses my concerns with me, explains, she works with me to decide on a treatment to me. I appreciated so much."
— Healthgrades patient review regarding Dr. SivesindMore clinics in Boone
Gabrielson Clinic for Women
Patients praise: Friendly and caring staff · Attentive providers who listen to patient concerns.
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