Boundary Community Clinics
Behavioral Health • Bonners Ferry, ID
Ratings by platform
- Google Ratings via Nursa: 3.70 out of 5 stars (9 reviews)
- Facebook: 86% recommend (11 reviews)
What patients say
Patients praise
- Staff described as attentive, compassionate, and helpful by many patients
- Efficient handling of emergency and routine procedures
- Appreciation for thorough explanations of treatment options
- Professionalism in departments like radiology
Common complaints
- Billing and collections disputes
- Concerns regarding diagnostic thoroughness and delays in urgent care/ER settings
- Perceived lack of resolution for chronic or complex medical issues
- Variability in patient communication and bedside manner
In patients' words
"Both Dr. Kelly and DNO/ARNP were outstanding in taking time to listen and explain all aspects of treatment options. The staff were excellent as well !Very nice facility!"
— Healthgrades"I get a bill for two emergency room visits and two emergency room professional fees when my son never even got in a room... The billing guy tells me that it's $400 to walk through the door and another $600 for the splint..."
— LocalityBiz"The staff were very attentive and helpful for my ER visit. It wasn't a critical situation but needed attention to an issue I had... They rate a 10 out of a 10!"
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