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Urgent Care Idaho and Oregon - Saint Alphonsus Health System

Urgent CareBoise, ID

★★★★☆3.8/53,058 reviews across 7 platforms

Ratings by platform

  • Birdeye (Emerald Clinic): 3.9/5 (463)
  • Birdeye (Fruitland Clinic): 4.3/5 (212)
  • Birdeye (Ten Mile Clinic): 4.2/5 (839)
  • Birdeye (Karcher Clinic): 4.1/5 (341)
  • Birdeye (Garrity Campus): 4.0/5 (369)
  • Momentary (Regional Medical Center): 3/5 (761)
  • Birdeye (Bown Crossing): 3.7/5 (73)

What patients say

Patients praise

  • praise for friendly and helpful front-desk staff at specific locations
  • reports of thorough and effective care from individual providers
  • appreciation for clean and modern facilities at certain clinics
  • positive experiences with surgical and emergency care in some instances

Common complaints

  • concerns regarding staff bedside manner and professionalism
  • complaints about long wait times
  • reports of misdiagnosis or inadequate examination
  • perceived lack of effective triage in urgent care settings
  • dissatisfaction with billing, coding, and customer service communication
  • frustration over perceived dismissiveness toward chronic pain patients

In patients' words

"Dr. Weis is over booked... The staff is now so overworked it’s terrible."

PissedConsumer Review

"The PA or whomever it was, seemed pretty slow doing anything and couldn't find a vein."

Birdeye Review

"Very polite staff ! helping people as quickly as possible, and the doctor Jeff Weese was very helpful truly good at his job."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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