Quest Diagnostics
Laboratory Testing • Blytheville, AR
Ratings by platform
- ComplaintsBoard: 1.3/5 (7 reviews)
What patients say
Patients praise
- some staff are professional, kind, and efficient
- fast service at select locations reported by some patients
Common complaints
- billing errors and confusing invoices
- long wait times at labs
- poor or non-existent customer service at physical locations
- technical issues with self-service kiosks
- lack of human interaction and difficulty reaching staff
In patients' words
"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
— Trustpilot"The staff at Quest were kind and professional, and I truly appreciate their service. However, I was very disappointed by the pricing transparency for self-pay patients."
— Better Business BureauMore clinics in Blytheville
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