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New Riverside Primary Care

Primary Care • Bluffton, SC

★★★★★4.9/5335 reviews across 2 platforms

Ratings by platform

  • Novant Health Official Site (for provider Dr. Kyle McMillen): 4.9/5 (209 reviews)
  • Healthgrades (for provider Dr. William Kyle): 4.8/5 (126 reviews)

What patients say

Patients praise

  • Excellent bedside manner, knowledgeable providers, clear explanation of medical conditions and test results, and a conversational approach to care.

Common complaints

  • Appointment scheduling issues, including last-minute cancellations and long wait times for new patient appointments.

In patients' words

"I was accepted in February and an appointment was made in mid June... Yesterday I was contacted by Dr. Kyle’s office to say he has... no longer taking... would’ve been fine to make that decision in February but to have people think... have appointments months down the... then defined at the last minute that that appointment..."

— Healthgrades Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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