Sweetgrass Pediatrics: Home
Pediatrics • Bluffton, SC
Ratings by platform
- Birdeye: 3.4 out of 5 stars (80 reviews (across Birdeye/Google))
- WebMD: Not specified (2 reviews)
What patients say
Patients praise
- Many patients praise the physicians, nurses, and medical staff for being knowledgeable, kind, and attentive
- Some parents feel their children receive high-quality, compassionate, and thorough medical care
- Convenience of services such as online scheduling and telehealth is appreciated by some patients
- Long-term patients report consistent positive experiences over many years
- Community-oriented initiatives, such as their clothing closet, are viewed positively
Common complaints
- Reports of rude, unfriendly, or uncaring front desk staff
- Difficulty scheduling appointments or issues with online scheduling systems
- Concerns regarding access to care for sick children (e.g., being turned away or unable to get same-day sick visits)
- Frustration with administrative processes, including repetitive check-in procedures
- Perception by some that the practice prioritizes business interests over patient care
In patients' words
"The doctors take the time to listen thoroughly to all of my concerns... Scheduling has also been a breeze; even as new patients, we’ve always been able to get same-day appointments when needed."
— LocalityBiz (Review for Mt. Pleasant location)"I have to say the doctors and nurses are great! Unfortunately, the office is so poorly run from not being able to contact anyone unless you send a text to the unfriendly front desk staff. The front desk staff are truly bothered by your mere presence."
— Birdeye"First of all the NEVER have appointment available and they don't take walk in sick visits. They TURNED DOWN MY 4 year old who had a 103° fever."
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