What is a Federally Qualified Health Center?
Federally Qualified Health Center (FQHC) • Bluefield, WV
Ratings by platform
- Birdeye: 3.3 out of 5 stars (78 reviews)
What patients say
Patients praise
- Specific providers cited as knowledgeable, thorough, and caring
- Friendly family-type atmosphere noted by some patients
- Efforts by some staff to assist with billing issues
Common complaints
- Long wait times for appointments and in the office
- Issues with prescription refills and communication with pharmacies
- Reports of rushed, impersonal patient care
- Difficulties with administrative/front desk staff and scheduling coordination
In patients' words
"Jessica Compton sees both myself as well as my daughter. I couldn't imagine going to see anyone else. Not only is she intelligent and knowledgeable, she is thorough, she actually listens and genuinely cares!"
— LocalityBiz patient review"This place is terrible. Every month I have to get a refill request sent for heart burn pills. Takes them a week to respond. Had to get one sent yesterday, they denied it."
— Birdeye patient review"Took about 2 months to get appointment, Only out for the money, they no longer care about the patient. Long waits, feel like cattle going through the gate to ..."
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