Bon Secours Urgent Care, Bluefield
Urgent Care • Bluefield, WV
Ratings by platform
- Solv Health: 4.8 out of 5 stars (Approximately 750 to 967 reviews (varying by source platform))
- MapQuest/Yelp aggregation: 2.0 out of 5 stars (note: data aggregation seems to conflate with MedExpress reviews) (5 reviews)
What patients say
Patients praise
- Professional and helpful medical staff
- Short wait times compared to averages
- Cleanliness of the facility in general reports
- Convenient for minor illnesses and injuries
Common complaints
- Rude and disrespectful front desk staff/receptionists
- Complaints about being referred to the ER instead of receiving treatment
- Dissatisfaction with the online appointment system/walk-in availability
- Issues with facility cleanliness (e.g., restroom conditions)
In patients' words
"The actual medical staff were really nice, professional, and they didn't seem to mind that we were there... possibly recruit a receptionist that likes her job as much as the actual medical staff?"
— LocalityBiz review (MedExpress/urgent care context)"Charged 130.00 dollars to be told to go to E R! Took bp temp and ekg and would not listen to my symptoms just rushed me out and told me to go to E R!"
— MapQuest/Yelp user reviewMore clinics in Bluefield
Urgent Care
Patients praise: Generally high ratings for Bon Secours Urgent Care in Bluefield on Solv Health, with strong scores for bedside manner, staff friendliness, and cleanliness · citations:.
Carilion Clinic Family Medicine - Bluefield
Patients praise: Friendly medical providers and staff · Knowledgeable care with clear communication and explanations.
Rural Health Clinic - Pocahontas Memorial Hospital
Patients praise: Compliments for individual doctors and nurses for being professional, caring, and compassionate · Gratitude for the existence of local healthcare services.
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