Carilion Clinic Family Medicine - Bluefield
Family Medicine • Bluefield, WV
Ratings by platform
- WebMD Care: 5.0 out of 5 (for provider Kerri A. Jackson) (2 ratings)
- Yelp: 3 out of 5 (for overall Carilion Clinic) (212 reviews)
What patients say
Patients praise
- Specific providers are often described as friendly, relatable, and caring
- Some patients express satisfaction with the quality of care and attention provided by specific clinicians
- Positive feedback regarding the helpfulness of some staff members
Common complaints
- Long wait times for appointments and during visits
- Rushed appointments and perceived lack of thoroughness in care
- Difficulty with prescription follow-ups and communication with staff/practitioners
- Complaints regarding administrative staff and receptionist behavior
- General concerns about organizational scheduling and customer service policies across the larger Carilion network
In patients' words
"He is very friendly. Answer all questions staff is amazing. He really cares about yout love him"
— Healthgrades"Dr Bowling is incredible. I have never had a physician that is so easy to talk to and relatable who genuinely cares about the patient's well-being."
— LocalityBiz"The service up to a couple years ago was satisfactory because they didn't seem overrun with patients. But at my last check up I ended up being last before lunch and it seemed rushed and some concerns were never addressed."
— LocalityBizMore clinics in Bluefield
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