Mental Health Facilities in Bluefield, WV
Behavioral Health • Bluefield, WV
Ratings by platform
- Birdeye: 2.7 out of 5 stars (88 reviews)
- Healthgrades: 1 out of 5 stars (based on limited feedback) (Not explicitly stated)
What patients say
Patients praise
- Recognition of facility effectiveness through national awards (e.g., 2025 Inpatient Program of the Year)
- Supportive and caring staff members identified in some patient experiences
- Availability of comprehensive services including outpatient programs, maternal mental health clinics, and crisis intervention
Common complaints
- Rudeness and poor communication from nursing and support staff
- Concerns regarding patient safety, physical condition, and quality of care during stays
- Difficulties in scheduling appointments and obtaining medication refills
- Perceived impersonal or ineffective treatment experiences
In patients' words
"The staff was very thoughtful and caring!"
— Patient Review (Birdeye)"The night shift nurses are being extremely rude and will not give me an update on her and keep hanging up on me!"
— Patient Review (Birdeye)"My first visit to husband he had a huge black eye and nurse comment was 'I don't think I seen that this morning'... BAD Issues every day."
— Patient Review (Healthgrades)"When I called for a refill for my sons medication... I was sent to voicemail every time I called. I never got a return call... Definitely do not recommend."
— Patient Review (LocalityBiz)More clinics in Bluefield
Urgent Care
Patients praise: Generally high ratings for Bon Secours Urgent Care in Bluefield on Solv Health, with strong scores for bedside manner, staff friendliness, and cleanliness · citations:.
Bon Secours Urgent Care, Bluefield
Patients praise: Professional and helpful medical staff · Short wait times compared to averages.
Carilion Clinic Family Medicine - Bluefield
Patients praise: Friendly medical providers and staff · Knowledgeable care with clear communication and explanations.
Rural Health Clinic - Pocahontas Memorial Hospital
Patients praise: Compliments for individual doctors and nurses for being professional, caring, and compassionate · Gratitude for the existence of local healthcare services.
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