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Physical Medicine & Rehabilitation • Bloomington, MN

What patients say

Patients praise

  • Providers are often described as attentive, knowledgeable, and empathetic listeners
  • Clinicians frequently take time to explain treatment plans and recall specific patient history
  • Some specific providers are highly recommended by patients for their down-to-earth and relatable nature

Common complaints

  • Difficulties with billing platforms and statements
  • Occasional delays in provider communication or responsiveness
  • General frustrations regarding insurance coverage and administrative processes

In patients' words

"My doctor is fantastic. She listens well- gives her advice nicely and made me feel important."

— Healthgrades review for Dr. Rebecca Koerner

"She will not respond to any questions or messages we have been waiting for over two weeks and have called multiple times and nothing"

— Healthgrades review for Dr. Rebecca Koerner

"Dr Olson is great! He is personable, makes me feel good and a very smart guy."

— Vitals review for Dr. Jess W. Olson

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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