OrthoVirginia Blacksburg Clinic and Therapy
Orthopedics • Blacksburg, VA
Ratings by platform
- Yelp (Brand-wide): 2.6/5 stars (across all OrthoVirginia locations) (305 reviews (across all OrthoVirginia locations))
- Healthgrades / Vitals: No specific ratings available for the Blacksburg location (N/A)
What patients say
Patients praise
- Access to innovative orthopedic and physical therapy care
- Some individual physicians are well-regarded by patients
Common complaints
- Significant frustration with billing processes and customer service efficiency
- Difficulty reaching helpful support or management to resolve billing errors
- Instances of patients receiving unexpected bills or collection notices without prior communication
- Reports of poor administrative experiences despite appreciation for individual medical providers
In patients' words
"This was by far the worst billing experience I've ever had. It took months to get to talk to someone who was English speaking and higher up... The hours I have put into this are ridiculous, unnecessary, and disrespectful to the patient/consumer."
— Yelp Review of OrthoVirginia (Brand-wide)"The worst healthcare experience for the simplest of procedures that I've ever had."
— Yelp/MapQuest Review of OrthoVirginia BlacksburgMore clinics in Blacksburg
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