Orthopedic Care - LewisGale Hospital Montgomery
Orthopedics • Blacksburg, VA
Ratings by platform
- Google (via Nursa): 4.4/5 (2,086 reviews)
- Virginia Hospital Index (VHI): 73% positive overall rating (historic data) (Not explicitly stated)
What patients say
Patients praise
- professional and competent clinical staff (nurses/doctors)
- effective and quick emergency care in certain instances
- clear communication regarding discharge and recovery information
- instances of kind and attentive bedside manner
Common complaints
- billing and financial concerns
- perceived pushiness regarding payments
- concerns over responsiveness of staff when help is requested
- mixed reports on facility cleanliness
- frustration with administrative/billing communication
In patients' words
"There was zero wait time and after being brought to a room treatment was started within minutes... Everyone was professional, experienced and kind."
— MedicalRecords.com Review"I have contacted LewisGale over 40 times trying to get this claim sent over. they keep messing up. super sketchy and were really pushy to “pay”..."
— Reddit (r/VirginiaTech)"Outpatient testing charges are OUTRAGEOUS! ... We were billed $3,000, with insurance discount it dropped to $2,100."
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