Orthopedics - CHI St. Alexius Health
Orthopedics • Bismarck, ND
Ratings by platform
- CHI St. Alexius Health official website: 98% satisfaction rate (orthopedics)
- HospitalCompare.io: 86 out of 100 overall hospital rating
- Vitals: 5.0 out of 5 (Dr. Brock Norrie) (9 ratings)
- Vitals: 4.6 out of 5 (Dr. Chad Carlson) (11 ratings)
- WebMD Care: 4.0 out of 5 (Dr. Chad Carlson) (7 ratings)
- Vitals: 4.4 out of 5 (Dr. Joseph Carlson)
What patients say
Patients praise
- High overall patient satisfaction, with the hospital reporting a 98% satisfaction rate for orthopedics services
- Orthopedic surgeons are frequently described as knowledgeable, professional, and personable
- Patients appreciate that doctors take time to listen to concerns, explain treatment options clearly, and avoid pressuring patients into surgery
- Support staff are often described as courteous, friendly, and helpful
- Positive outcomes for surgical procedures and follow-up care
Common complaints
- Some patients noted areas for improvement regarding the thoroughness of explanations for conditions and treatments
In patients' words
"Dr. Norrie and his PA, Nick, are both outstanding in that they provided personable, prompt, knowledgeable, and highly experienced visits... They are a far superior team of professionals!"
— Vitals patient review"Dr. Chad Carlson has been my doctor for quite a few years now. He has always been very straightforward, answering questions and laying out all options... He is professional, friendly, and runs pretty close to schedule."
— Vitals patient review"We feel that Dr. Carlson is a tremendous doctor and surgeon. We have and absolute faith and trust in him. He is extremely knowledgeable and always explains things very well."
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