UAB Medicine Sleep Centers at St. Vincent's
Sleep Medicine • Birmingham, AL
Ratings by platform
- bdir.in: 4.7/5 (98)
- UAB Medicine Provider Directory: 4.9/5 (61)
What patients say
Patients praise
- High patient satisfaction with doctors and nurse practitioners (specifically Dr. Patterson and Jessica Morrison) for being knowledgeable, compassionate, and attentive listeners
- Professional and friendly care from sleep technicians and support staff during visits
- Effective, thorough patient education regarding sleep apnea and CPAP therapy
- Efficient and clean facility environment during sleep studies
Common complaints
- Long wait times for appointments (up to 6 months reported)
- Communication challenges, including difficulties reaching the office via phone and receiving follow-ups
- Administrative issues such as authorization errors and coordination with specialty pharmacies
- Occasional reports of unprofessionalism among front desk staff
In patients' words
"Dr. Patterson was the most kind and professional doctor I’ve ever had the pleasure of visiting... There was never a hint of condescension nor did I feel rushed. She’s highly intelligent, fully engaged with her patients, and her bedside manner is impeccable."
— LocalityBiz"My experience with the visit and providers at the clinic was excellent. They took time and listened to my concerns. They did very well at explaining next steps... People are fantastic, knowledgeable, and professional. Communication is below average and needs improvement."
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