Primary Care Providers in Birmingham, AL - UAB Medicine
Primary Care • Birmingham, AL
Ratings by platform
- UAB Medicine Provider Directory (Dr. Stuart Cohen): 5.0 out of 5 stars (94 ratings) (38 reviews)
- UAB Medicine Provider Directory (Dr. Mack Brown): 4.9 out of 5 stars (122 ratings) (51 reviews)
- Ratings.MD (Dr. Stephen W. Russell): 4.9 out of 5 stars (126 ratings) (48 comments)
- Birdeye (The Whitaker Clinic of UAB Hospital): 4 out of 5 stars (114 reviews)
What patients say
Patients praise
- Physicians are consistently praised for being attentive, thorough, knowledgeable, and caring listeners
- Strong, professional, and efficient clinical support staff, nurses, and nurse practitioners
- Effective and prompt patient portals and communication for some patients
- Coordinated and compassionate care teams at clinics like Whitaker and others
Common complaints
- Difficulties with billing and collections notices after payment
- Long wait times for appointments and reaching operators by phone
- Unprofessional staff behavior at check-in desks
- Poor communication regarding clinic closures and appointment cancellations
In patients' words
"Dr. Cohen and his nurse are great! Dr Stuart Cohen is an awesome amazing Internal Medicine Doctor! I'm so thankful and blessed because he is the BEST!!"
— UAB Medicine Provider Directory (Dr. Stuart Cohen)"Worst experience ever. It takes forever to get hold of an operator just to make an appointment. You guys can do better. We are paying a lot of money for our health insurance and we couldn't even see a doctor just because it takes literally 2 hours to get hold of an operator."
— LocalityBiz (UAB Family Medicine)"This was my first visit with Dr. Carter. She is one of the most thorough and knowledgeable physicians I've ever come in contact with. Not only did she assess me thoroughly, she had a plan for my care, and she provided patient education throughout the entire experience."
— Ratings.MD (Dr. Adrienne Carter)"Great appointment with Dr Elewsky however checking in was so disappointing. The woman who i approached had an attitude and was very condescending... Terrible attitude"
— Birdeye (The Whitaker Clinic of UAB Hospital)More clinics in Birmingham
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Patients praise: High willingness to recommend and above-average patient experience metrics (HCAHPS-based) · Staff communication and nurses listening/explaining reported positively in patient-experience submetrics.
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