Find a Doctor | Grandview Medical Center | Birmingham, AL
Primary Care • Birmingham, AL
Ratings by platform
- Healthgrades: Patient experience: 73% would definitely recommend (10% higher than national average) (Not stated)
- US News Health: 89% of patients willing to recommend the hospital (Not stated)
- Health.lilybrose.com (Google reviews summary): 4.6/5 average rating (16,774+ reviews)
- BBB: Customer reviews available (rating not clearly stated in provided snippet) (5 customer reviews shown)
- Medicare.gov Care Compare: Overall star rating shown in listing (exact value not captured in provided snippet) (205- (snippet shows range/format; exact count not captured))
What patients say
Patients praise
- High willingness to recommend and above-average patient experience metrics (HCAHPS-based)
- Staff communication and nurses listening/explaining reported positively in patient-experience submetrics
- Overall hospital recommendation scores and some areas of patient-discharge/doctor communication described positively
Common complaints
- Complaints involving poor communication, unfulfilled promises, and lack of follow-up reported to BBB
- A Yelp/BBB review describes a severe ER/pain-management and monitoring failure leading to near-fatal outcome
- BBB/other reviews describe dismissive/unhelpful clinician interactions and difficulty getting responsive care/referrals
In patients' words
"“Almost lost my wife there, horrible experience… she stopped breathing… gave… to reverse the opioid”"
— BBB customer review (Danny H)"“we received poor communication, unfulfilled promises, and no follow-up.”"
— BBB complaints page summary"“Tried calling my nurse practitioner… ignoring my calls for two weeks… dismissed and at this point I know he is just trying to make money.”"
— BBB business profile (Latest Reviews) - Angela N"“The nurses on the 10th floor have been nothing but kind, helpful, and loving.”"
— Yelp review snippetMore clinics in Birmingham
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