Physical Therapy - Birmingham, Alabama
Physical Therapy • Birmingham, AL
Ratings by platform
- Birdeye (Optima Physical Therapy): 5.0/5.0 (77 reviews)
- Birdeye (Results Physiotherapy Vestavia Hills): 4.8/5.0 (44 reviews)
- Birdeye (BenchMark Physical Therapy, Moody): 4.9/5.0 (312 reviews)
What patients say
Patients praise
- Effective, personalized one-on-one care in many smaller or specialized clinics
- Knowledgeable, compassionate, and professional staff members who are actively engaged in patient recovery
- Successful rehabilitation outcomes for conditions ranging from post-surgery recovery to chronic pain
- Efficient and friendly office environments at well-regarded locations
Common complaints
- Billing concerns, including confusion over codes and insurance network status
- Complaints regarding staff communication and follow-up procedures
- Occasional reports of unprofessional or dismissive attitudes towards patient pain and condition severity
- Difficulty obtaining medical records or documentation
In patients' words
"Care is strictly one on one, so you have the undivided attention of a therapist who is observing your every movement and providing helpful information."
— Patient review for The Total Joint Physical Therapy"The branch is excellent but the billing dept sucks... I spoke to 'S' in the billing morning and she rude and kept she was extremely..."
— Patient review for ATI Physical Therapy (via PissedConsumer)"They are tough when needed and compassionate when needed. It takes a lot to push through the exercises and pain."
— Patient review for BenchMark Physical Therapy (Moody)"Communication and follow-up at this facility is horrible. Ive been trying to secure a death certificate for my mom since July 15, 2024."
— Patient review for Aspire Physical Recovery Center via Better Business BureauMore clinics in Birmingham
Physical Therapy in Birmingham, AL
Patients praise: Professional, caring, and knowledgeable staff · Effective one-on-one personalized treatment plans.
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