Federally Qualified Health Centers (FQHCs) - Alabama Medicaid
Federally Qualified Health Center (FQHC) • Birmingham, AL
Ratings by platform
- Birdeye (aggregating Facebook, Google, etc.): 4.6/5 stars (770 reviews)
What patients say
Patients praise
- Strong patient trust and satisfaction ratings (frequently above 90% nationally)
- Appreciation for compassionate, high-quality care despite insurance or income status
- Effectiveness of sliding fee scales in improving access to necessary medications and treatment
- Strong long-term relationships with specific providers
Common complaints
- Communication issues with staff (e.g., perceived rudeness, condescension)
- Frustrations with administrative processes like prior authorizations and medication refills
- Concerns regarding provider responsiveness and follow-up
- General disparities in clinician-patient communication in some Alabama settings
In patients' words
"When you find a doctor you can trust and who cares about you, you stick with them... my health was at rock bottom. But under Dr. Clement’s care... I’m better than I have been in a long time."
— Bham Now, regarding Cahaba Medical Care"Dr. Coykendall is great. Oak Street, overall, is 'meh'... Staff are clearly just moving through the day. Leslie is condescending and has a snarky attitude."
— LocalityBiz review of Oak Street Health Center PointMore clinics in Birmingham
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