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Cahaba Medical Care

Federally Qualified Health Center (FQHC)Birmingham, AL

★★★★★4.6/51,631 reviews across 3 platforms

Ratings by platform

  • Birdeye (General Birmingham Locations): 4.7/5 (804)
  • Google My Business (West End Location): 4.6/5 (685)
  • Birdeye (Dental Center Birmingham): 4.6/5 (142)

What patients say

Patients praise

  • Compassionate, attentive, and caring staff and healthcare providers
  • Physicians noted for active listening and thorough care
  • Efficiency of nursing and administrative personnel for many patients
  • Welcoming and comforting office environment

Common complaints

  • Occasional staffing challenges leading to delays or difficulty in callbacks
  • Reports of poor front desk staff attitude, lack of professionalism, or unfriendliness
  • Confusion regarding services offered, such as urgent care availability

In patients' words

"Truly blessed to have found Cahaba Medical Ensley, they truly care about you. Actually listen to you... and all the doctors and nurses, and staff are truly wonderful"

Birdeye Review

"The doctors are top tier, nurses could be better organized, and the front desk staff could use a total overhaul... Their attitude is nasty toward the patient"

Google My Business Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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