Walk-In Medical Clinics - Singing River Health System
Urgent Care • Biloxi, MS
Ratings by platform
- Birdeye (Singing River Medical Clinic - Cedar Lake): 2.0/5.0 stars (58 reviews)
- Birdeye (Singing River Medical Clinic - Downtown Biloxi): 4.3/5.0 stars (9 reviews)
- WebMD (Singing River Medical Clinic - Orange Grove): N/A (2 reviews mentioned) (2 reviews)
What patients say
Patients praise
- Some patients report positive, attentive experiences with specific nurse practitioners and office staff
- Convenience of walk-in availability and weekend hours at certain locations
- Efficient service for some routine appointments and blood work processing
Common complaints
- Complaints regarding administrative staff, including front-desk service and insurance/billing handling
- Reports of long wait times and disorganized walk-in processes
- Issues with doctor-patient communication and perceived lack of empathy or professionalism from certain providers
- Frustration over unexpected out-of-network billing or refusal to see patients for specific conditions
In patients' words
"This was my first visit here and it was a horrible first impression. They couldn't figure out my insurance for 30 minutes had to ask for me ID 3 times."
— Birdeye (Cedar Lake Clinic review)"Cadi the NP and Jacqueline at the front desk were top notch this morning! I came in as an urgent care patient and they were kind, knowledgeable, efficient, and solved my problem quickly and thoroughly."
— LocalityBiz (Orange Grove Clinic review)"The staff were polite. They don't take Medicare advantage from out of state."
— Birdeye (Downtown Biloxi clinic review)More clinics in Biloxi
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