MaineHealth Maine Medical Center Biddeford
Osteopathic Medicine • Biddeford, ME
Ratings by platform
- HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 2 out of 5 stars (Overall Hospital Rating) (838 surveys completed (2019 reference period))
- CompareMaine: 2 out of 5 stars (Patient Experience) (Not explicitly stated (Reference to CompareMaine data))
What patients say
Patients praise
- Compassionate and kind care reported by some patients
- Outstanding nursing staff performance mentioned in testimonials
- Knowledgeable and thorough medical staff experiences
Common complaints
- Lower ratings in patient experience measures (e.g., specific HCAHPS categories)
- Concerns regarding patient safety measures like preventing falls and pressure ulcers
In patients' words
"From the person who checked us in, the nurses and the doctor who treated us this was by far the best hospital experience we have had. Knowledgeable, kind, and respectful the whole time."
— MyHospitalNow.com patient testimonial"The entire staff of nurses were outstanding. They took away my fears, explained everything clearly, were genuinely concerned, and thourogh They even called post op to check on me."
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