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MaineHealth Primary Care - Internal Medicine - Biddeford

Internal MedicineBiddeford, ME

★★★★☆3.5/510 reviews across 1 platforms

Ratings by platform

  • ABA Navigator (aggregating patient feedback): 3.5/5 (10 reviews)

What patients say

Patients praise

  • Certain providers are described as listening, caring, and thorough
  • Recognition of individual doctors who provide helpful medical answers and effective care

Common complaints

  • Difficulties with administrative processes, including appointment cancellations and communication barriers
  • Frustration with call centers and automated messaging systems instead of direct provider contact
  • Negative experiences regarding perceived lack of empathy or judgmental behavior from specific staff members
  • Dissatisfaction with the management of chronic pain and perceived limitations in medical treatment options
  • Concerns regarding follow-up and communication after medical procedures or appointments

In patients' words

"I would just like to express how very much I love my Dr Lisa Carpenter."

ABA Navigator User Review

"I arrived maybe three minutes late... By the time I got upstairs, they had marked me as a no show and cancelled my appointment."

ABA Navigator User Review

"I have invasive procedures without even a call back or follow up..I had to call for that!"

LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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