Beverly Hills Urgent Care
Urgent Care • Beverly Hills, CA
Ratings by platform
- Yelp: Generally positive, though specific metrics for "Beverly Hills Urgent Care" (the business) are not explicitly averaged in snippets (125 reviews (on Yelp))
- Yelp (Exer Urgent Care): 3.6/5 (190 reviews)
- Yelp/Apple Maps (Cedars-Sinai Urgent Care): 3.1/5 (~225 reviews)
- Google (Exer Urgent Care): 3.9/5 (470 reviews)
What patients say
Patients praise
- Convenience and quick access for minor illnesses
- Friendly and personable staff noted in some reviews
- Efficient medical treatment and helpful referrals
- Same-day appointments often available
Common complaints
- Billing issues and insurance miscoding
- Long wait times with poor communication
- Unprofessionalism and lack of proper patient care/history taking
- Perceived lack of efficacy in cosmetic treatments like Botox
- Allegations of bias and poor treatment access
In patients' words
"At check-in, the front desk staff informed me that my insurance was accepted and that my total responsibility was an $80 copay. Months later, I began receiving calls from the “urgent care” claiming my insurance had denied the visit... I was misled about network coverage... resulting in financial harm."
— LocalityBiz review of Beverly Hills Urgent Care"Beverly Hills Urgent Care is a fast, convenient, and a very personable/friendly doctor's office."
— Yelp review of Beverly Hills Urgent CareMore clinics in Beverly Hills
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Patients praise: professional and compassionate medical staff · efficient and friendly front desk personnel.
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