Sleep Clinics - Sleep Medicine - UCLA Health
Sleep Medicine • Beverly Hills, CA
What patients say
Patients praise
- High level of provider expertise, knowledge, and clinical competence
- Providers described as compassionate, thorough, and attentive listeners,
- Effective communication of complex sleep information and treatment plans
- Positive experiences with support staff, such as respiratory therapists
Common complaints
- Difficulty reaching the office via phone for appointment scheduling or follow-up
- Communication issues, such as failure to notify patients of appointment cancellations
- Concerns regarding office logistics, including unclear signage, parking access, and lack of facilities (e.g., showers) in sleep labs
- Instances of perceived dismissive or rude behavior by some providers
In patients' words
"Amazing experience! Dr. Kang was clear and concise and explained everything I needed to know about my sleep apnea, including a treatment plan."
— UCLA Health Provider Survey"The reason for four stars is that it was difficult to reach their office during business hours, a problem that other reviews have noted."
— LocalityBiz (UCLA Sleep Disorders Center Review)"The lack of consideration for patients’ time and the complete absence of communication are unacceptable."
— LocalityBiz (UCLA Health Santa Monica Pulmonary Sleep Clinic Review)"Dr. Nikita Jambulingam... really took the time to listen to my concerns and explained the science behind my sleep issues in a that was easy to understand."
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