Primary Care Doctor's Office in Beverly Hills, CA - One Medical
Primary Care • Beverly Hills, CA
Ratings by platform
- Google My Business: Generally ranges between 4.0 and 4.5/5 across various platforms (34 (for specific Beverly Hills location on Google))
What patients say
Patients praise
- convenience and ease of use, especially for minor health issues
- professional and friendly office staff
- positive experiences with telehealth/virtual visits
- clean, modern, and pleasant office environment with amenities like valet parking
Common complaints
- difficulty scheduling in-person appointments in a timely manner
- billing and insurance claim issues
- frustration with app-based access and subscription/membership fee changes
- reports of inconsistent care quality or unhelpful referrals
In patients' words
"You’re treated more like you’re entering a five star hotel than you are a doctors office."
— Patient review excerpt"I last got through after a 45 minute wait and I was coughing blood. 'Treat me now' means in a day or two if you're lucky."
— Yelp review excerpt"Using One Medical has been a nightmare. The most recent absurdity is they have now reduced the access you get within the app if you are not paying the extra monthly Premium fee."
— Better Business Bureau complaint excerptMore clinics in Beverly Hills
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