Primary Care - Doctors - Lehigh Valley Health Network
Primary Care • Bethlehem, PA
Ratings by platform
- WebMD Care (Dr. Sweety Jain): 5.0/5.0 (5 reviews)
- Healthgrades (Dr. Vasu Singh): 4.3/5.0 (11 reviews)
- WebMD Care (Dr. Beth Careyva): 3.0/5.0 (7 reviews)
- Birdeye (LVHN Highland Avenue): 3.6/5.0 (16 reviews)
- Healthgrades (Dr. John Devaney): 5.0/5.0 (1 review)
- Healthgrades (Dr. Jolly Canlas): 4.7/5.0 (14 reviews)
- Vitals (Dr. Jyoti Gopal): 3.6/5.0 (11 reviews)
What patients say
Patients praise
- Many individual physicians are highly regarded for being knowledgeable, attentive, and caring
- Patients appreciate when doctors take time to listen and treat them like individuals rather than numbers
- Some facilities are noted for being clean, modern, and providing a smooth experience for surgeries and procedures
- Appreciation for staff friendliness and helpfulness in specific departments or office visits
Common complaints
- Patient concerns over facility-based billing charges added to routine visits
- Reports of perceived dismissiveness of medical symptoms or health concerns by some providers
- Frustrations with administrative processes, including phone systems and scheduling difficulties
- Reports of unprofessional conduct by support staff during check-out or administrative interactions
- Concerns regarding the perceived decline in quality of care and attention to medical issues over time at some practices
In patients' words
"He was inquisitive but affirming about all of my health needs and concerns. He provided all the things I was looking for going in and scheduled follow-ups and referrals for everything. I have never been validated like that at a doctor."
— Dr. John Devaney (Healthgrades)"I've been a patient of Dr. Singhs' for years, and the quality of care at this practice is seriously declining. ... Her staff in particular are very inconsiderate and difficult to work with. The patient care standards are very low compared to most other practices."
— Dr. Vasu Singh (Healthgrades)"“I’ve been going to LVHN for more than 30 years. My rheumatologist saved my life... But now I’m being charged extra just because of the building she’s in.”"
— LVHN Patient regarding facility-based billing (Lehigh Daily)More clinics in Bethlehem
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