Our Bethlehem Urgent Care Center in PA - Concentra
Occupational Health • Bethlehem, PA
Ratings by platform
- Birdeye: 3.4 out of 5 stars (541 reviews)
What patients say
Patients praise
- Friendly and professional medical staff
- Clean and well-organized facility
- Efficient service during non-peak times
- Helpful with specific medical certifications like CDL requirements
Common complaints
- Long wait times during busy periods
- Inconsistent customer service at the front desk
- Issues with communication regarding insurance coverage and appointment expectations
In patients' words
"Staff was very friendly and professional... And the front desk girls sucked. Honestly. Rude. But them woman in the back 10/10"
— LocalityBiz review"In addition to waiting for over an hour without being seen, they have deceptive business practices. They fail to tell you that your insurance won't cover what you made an appointment for."
— LocalityBiz review"Customer feedback indicates that Concentra Urgent Care offers swift, efficient service with friendly staff. Many customers praise the professionalism and attentiveness of the team."
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