Breast Health Services at Lehigh Valley Hospital Muhlenberg
Breast Health Services • Bethlehem, PA
Ratings by platform
- Birdeye: 4.3 out of 5 stars (6 reviews)
- HCAHPS (Lehigh Valley Hospital-Muhlenberg summary): 3 out of 5 stars (Not specified (based on HCAHPS national survey))
What patients say
Patients praise
- staff frequently described as friendly, kind, and compassionate
- doctors noted for being professional, thorough, and knowledgeable in breast health and oncology
- patients feel comfortable and well-supported during their care journeys
- accredited facility with robust diagnostic services
Common complaints
- reports of dismissive attitude or lack of communication from some staff
- complaints about scheduling difficulties and perceived judgmental behavior
- isolated, severe allegations regarding unprofessional conduct in specific, unrelated medical encounters
In patients' words
"Amazing place, from the receptionist, to the nurse, to the radiologist, everyone here was so friendly and kind to me... They were great at making conversation and had a good sense of humor that calmed my very shaky nerves."
— Birdeye review"I went through 10 weeks of chemo and radiation and am currently cancer free. Everyone on my care team was fantastic. The care was excellent."
— Reddit post regarding LVHN breast cancer care"Very judgemental- did not want to set up an appointment due to I was getting a comestic surgery... scheduler sounded like a little hater to me!"
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