LifeStance Health
Mental Health Services • Bethesda-Chevy Chase, MD
Ratings by platform
- Birdeye: 4.9/5 (54 reviews)
- Zocdoc: 5/5 (8 reviews)
What patients say
Patients praise
- Some patients report positive experiences with individual therapists and nurse practitioners
- Ease of appointment scheduling for some users
- Staff perceived as helpful by some individuals
Common complaints
- Concerns regarding billing practices, including unauthorized charges and opaque refund processes
- Difficulties with customer support wait times
- Poor patient portal functionality and record-keeping issues
- Reports of short, inadequate session times relative to payments
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