Therapy & Psychiatry in Chevy Chase, MD - 5550 Friendship Blvd
Mental Health Services • Bethesda-Chevy Chase, MD
Ratings by platform
- Birdeye: 4.9/5 stars (54-63 reviews (aggregated for the office))
- Zocdoc: 5/5 stars (8 reviews (for specific provider June Ottley, PMHNP))
What patients say
Patients praise
- Some patients report positive experiences with individual therapists and nurse practitioners
- Ease of appointment scheduling for some users
- Staff perceived as helpful by some individuals
Common complaints
- Concerns regarding billing practices, including unauthorized charges and opaque refund processes
- Difficulties with customer support wait times
- Poor patient portal functionality and record-keeping issues
- Reports of short, inadequate session times relative to payments
In patients' words
"The two therapist I had were amazing, however Lifestance ‘Leadership’ is horrid. They took out money with my card on file, have yet to refund me... I’ve spent more time trying to get my money back than actually receiving the care that I need!"
— LocalityBiz (User Review)"So far so good. Was able to make an appointment fast for my daughter. Paperwork was easy, staff on phone were helpful, therapist was a great fit for my daughter. Overall very pleased with our experience."
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