Gastroenterology | Chevy Chase, MD

Patients praise

• Physicians described as thorough, knowledgeable, and patient in listening to concerns
• Clear explanations of medical conditions and procedural results
• Efficient and professional procedure experiences, particularly for colonoscopies and endoscopies
• Caring and empathetic bedside manner from some providers

Common complaints

• Difficulty with administrative aspects such as scheduling, long wait times, and appointment availability
• Issues with clinical follow-up and returning patient phone calls
• Perceived lack of bedside manner, such as being abrupt, dismissive, or failing to address patient concerns thoroughly
• Billing and insurance-related complaints