Top-Rated Fertility Clinic in Bethesda, MD
Fertility Clinic • Bethesda-Chevy Chase, MD
Ratings by platform
- FindBestClinic (Shady Grove Fertility): 3.7 out of 5 stars (333 reviews)
- FertilityIQ (Shady Grove Fertility): 69% strongly recommend (362 reviews)
What patients say
Patients praise
- Compassionate and supportive medical providers
- Personalized and clear communication of treatment options
- Successful outcomes for many patients
- Modern facilities and advanced technology
- Positive experiences with specific physicians
Common complaints
- Billing and invoicing errors
- Long wait times for appointments and office visits
- Communication gaps and unresponsive staff
- Issues with insurance coordination and refunds
- Negative experiences with administrative support staff
- Occasional complaints regarding perceived lack of empathy or "business-like" atmosphere
In patients' words
"Patients encounter repeated invoicing mistakes, delayed insurance submissions, and unresponsive follow‑up from the financial team, causing prolonged disputes and stress."
— FindBestClinic (Shady Grove Fertility)"The staff here is so friendly and helpful. The whole fertility process can be nerve wracking, but the staff and Dr. Saran made me feel 100% more comfortable with the process."
— Columbia Fertility Associates Review (OVU.com)"Shady Grove has the nerve to still bill us for the service that bordered on malpractice. Stay far away from this company."
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