
UPMC Department of Orthopaedic Surgery
Orthopaedics • Bethel Park, PA
Ratings by platform
- UPMC Provider Portal: 4.9/5 (93 reviews)
What patients say
Patients praise
- High numerical ratings (averaging around 4.8 to 4.9 out of 5 across platforms)
- Patients appreciate the expertise and professionalism of individual surgeons and physician assistants
- Staff described as caring, attentive, and helpful in specific patient reviews
Common complaints
- Communication gaps, including difficulty getting clear next steps or explanations from staff
- Reports of patients feeling dismissed or misunderstood
- General billing or administrative concerns common to large health systems
In patients' words
"Dr Hamlin always takes time to listen to your concerns and addresses each. As does his PA Mike Ziegler, they... caring and listened to all my concerns and made me feel comfortable before and after my knee replacement surgery."
— UPMC Patient ReviewMore clinics in Bethel Park
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