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UPMC Department of Orthopaedic Surgery

Orthopaedics • Bethel Park, PA

★★★★★4.9/593 reviews across 1 platform

Ratings by platform

  • UPMC Provider Portal: 4.9/5 (93 reviews)

What patients say

Patients praise

  • High numerical ratings (averaging around 4.8 to 4.9 out of 5 across platforms)
  • Patients appreciate the expertise and professionalism of individual surgeons and physician assistants
  • Staff described as caring, attentive, and helpful in specific patient reviews

Common complaints

  • Communication gaps, including difficulty getting clear next steps or explanations from staff
  • Reports of patients feeling dismissed or misunderstood
  • General billing or administrative concerns common to large health systems

In patients' words

"Dr Hamlin always takes time to listen to your concerns and addresses each. As does his PA Mike Ziegler, they... caring and listened to all my concerns and made me feel comfortable before and after my knee replacement surgery."

— UPMC Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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