Bethel Park Eye Care Center
Optometry • Bethel Park, PA
Ratings by platform
- Advanced Vision Care (via Birdeye): 4.4/5 (110 reviews)
- Kaminski Eye Care: 4.4/5 (13 reviews for Kaminski Eye Care (via Birdeye))
What patients say
Patients praise
- Patients frequently praise the doctors for being thorough, knowledgeable, and professional
- Friendly and accommodating staff reported by many patients
- High satisfaction with the quality of eye exams and explanations provided during appointments
- Appreciation for efficient service and helpful assistance in selecting frames
Common complaints
- Complaints about lack of transparency regarding prescriptions and overcharging for glasses
- Some reports of poor customer service, including snarky or unhelpful staff interactions during appointment scheduling
- Occasional frustration regarding lack of cooperation or responsiveness from office staff
- BBB record noted one complaint against Penney Eye Care that went unanswered
In patients' words
"Everyone was so kind and accommodating. Having the technology where the chances of my eyes not being dilated was a huge stress relief. Having everything explained step by step was comforting..."
— Patient review for Penney Eye Care"Unfortunately, we’ve recently realized how much we’ve been overpaying—and feel completely misled... in over four years, we were never given [our prescription] or even told we had the right to it."
— Patient review for Kaminski Eye Care"When I asked if they had an ophthalmologist, the person I spoke with had a very stern tone and responded in a snarky manner... her overall lack of interest and professionalism was off-putting."
— Patient review for Advanced Vision CareMore clinics in Bethel Park
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