OU College of Medicine > Academic Departments > Internal ...
Hematology • Bethany, OK
Ratings by platform
- OU Health Official Site: 4.9/5 (92 ratings (for Dr. Brian Lich))
- OU Health Official Site: 4.7/5 (50 ratings (for Dr. Lyndsey Jones))
- 4doctors.net: 2.8/5 (8 reviews)
- Birdeye (OU Health Physicians Building): 4.2/5 (228 reviews)
What patients say
Patients praise
- many patients report doctors are thorough, knowledgeable, and good listeners
- high overall satisfaction rates reported by the health system in national surveys
- doctors noted for taking time to explain test results and answering questions thoroughly
- timely responses via patient portals like MyChart
Common complaints
- reports of rude or unhelpful administrative staff and receptionists
- concerns regarding communication and thoroughness of care documentation
- patient feelings of being dismissed or transferred to nurse practitioners without preference
- allegations of HIPAA violations or medical chart inaccuracies
In patients' words
"Dr. Lich is thorough! He listens and is so knowledgeable! I completely trust him and appreciate the time he spends before, during and after the appointment to make sure all health concerns are addressed!"
— OU Health patient review of Dr. Brian Lich"Terribly rude service, got hung up on by a receptionist who seemed too interested in not doing her job...I'll take my referral elsewhere."
— 4doctors.net review of OU Health Physicians - Internal Medicine Clinic"I’m under a DOCTOR’S care (his care) - not some nurse. I hated that and he’s doing it more and more letting them monitor it instead of him. You feel dismissed for serious health issues."
— WebMD patient review of Dr. Jesse GrantMore clinics in Bethany
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