Mercy Clinic Oncology and Hematology - Oklahoma City South
Hematology • Bethany, OK
Ratings by platform
- Facebook (for Mercy Clinic Oncology and Hematology - Coletta): 86% recommend (7 reviews) (7 reviews)
- HeyHealthClinics.com: 7.5/10 (Social Media Popularity Score) (350 checkins)
What patients say
Patients praise
- Some patients have reported positive experiences with specific doctors and nursing staff in other departments within the Mercy network
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Long wait times for appointments and scheduling issues
- Reports of staff being rude or unprofessional in communication
- Concerns regarding perceived lack of compassion and rushed appointments
- Issues with communication regarding prescriptions, insurance, and medical billing
In patients' words
"I have previously had positive experiences with the staff and received excellent care from nurse practitioners and doctors at Mercy. However, I am currently encountering difficulties in securing approval for my wife's medical treatments..."
— BirdEye review for a Mercy clinic location"This clinic has the worst customer care, it's not even the doctors that are the problem! I don't know if it's the support staff, as per the reviews, some of them are pretty rude and indifferent..."
— LocalityBiz review for a Mercy clinic locationMore clinics in Bethany
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