Live
Read now
Primary Care Providers in Bessemer, AL - Birmingham - UAB Medicine logo

Primary Care Providers in Bessemer, AL - Birmingham - UAB Medicine

Family MedicineBessemer, AL

★★★★☆4.0/554 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Jessica Ramos): 4.2/5 (5 reviews)
  • Vitals (Dr. Jonathan Mize): 4.3/5 (28 ratings)
  • WebMD (Dr. Sally Ebaugh): 3.5/5 (21 ratings)
  • Facebook (UAB Medical West): 74% recommend (605 reviews)

What patients say

Patients praise

  • praise for individual doctors' medical expertise and bedside manner
  • satisfaction with hospital facilities and quality of care for some patients
  • appreciation for helpful and compassionate clinical staff interactions

Common complaints

  • rude or unprofessional staff behavior
  • billing, overpayment, and insurance/collections issues
  • difficulties with appointment scheduling and follow-up communication
  • long wait times for procedures or diagnostic equipment issues

In patients' words

"She is intelligent, kind hearted, she listens to me. She lets me explain things. She does not rush me. I leave her feeling better, knowing that she is truly taking care of my well being."

Patient review of Dr. Jessica Ramos

"Her staff is horrible. Everytime I call whoever the lady is that answers the phone has a bad attitude."

Patient review of Dr. Sally Ebaugh staff

"I have been trying to get a refund for an overpayment for over two months now. I have been calling ... almost every two weeks to be told that I need to just wait."

BBB review of UAB Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Bessemer

Complete Health – West Jefferson

★★★★★5.0/5(2,201 reviews · 1 platforms)

Patients praise: Attentive staff · Staff listens to patients.

Bessemer, ALFamily Medicinepositive

UAB Medical West Primary Care | Bessemer, AL

★★★☆☆3.0/5(568 reviews · 2 platforms)

Patients praise: Praise for professional, caring, and skilled nursing and medical staff in certain departments · Positive reception of new facility aesthetic and in-room comfort.

Bessemer, ALFamily Medicinemixed

See all clinics in Bessemer

Comparing your options?

Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.

More Family Medicine clinics