Androscoggin Valley Hospital
Urgent Care • Berlin, NH
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction) (101 patient surveys)
- MedicalRecords.com: 2.7 out of 5 stars (17 reviews)
What patients say
Patients praise
- Many patients report positive experiences with the emergency room, noting friendly and efficient care
- Nurses are frequently cited as helpful and communicative
- High ratings for hospital cleanliness compared to national averages
Common complaints
- Difficulty with staff/doctor communication and bedside manner in some instances
- Issues with administrative processes, such as appointment scheduling and signage
- Low scores in areas like quietness of the hospital environment at night
In patients' words
"Best ER I've been to! They were super friendly, got me in and out quickly..."
— Yelp"The doctors and nurses in the ER were wonderful. It was one of the hospitalist."
— MedicalRecords.com"Rude and can't read charts. In a big hurry to see next patient. Avoid her at all costs."
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