Pleasant Street Clinic - Coos County Family Health

Patients praise

• Strong, relationship-driven care from experienced physicians
• Appreciation for dedicated clinical staff and personalized attention
• Positive experiences with long-term chronic disease management and preventive care
• High marks for financial accountability and governance as an organization

Common complaints

• Difficulties with phone communication, missed calls, and delays in prescription refills
• Lack of punctuality and concerns regarding scheduling efficiency
• Administrative challenges in setting up appointments (e.g., in-person form requirements)
• Perceived lack of thoroughness or empathy in certain clinical encounters