Pleasant Street Clinic - Coos County Family Health
Psychology • Berlin, NH
Ratings by platform
- Seniors.fyi: 3.1 out of 5 stars (21 reviews)
- Birdeye: 4.4 out of 5 stars (27 reviews)
- Healthgrades: 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Reputation for long-term, relationship-driven medical care
- Staff and clinicians perceived as caring and dedicated to quality care
- Supportive environment for both staff and patients
- Strong organizational accountability and financial transparency
Common complaints
- Difficulties with phone communication, missed calls, and scheduling delays
- Administrative issues, including rigid requirements for in-person form signing instead of remote options
- Concerns regarding provider responsiveness, follow-up care, and bedside manner in some instances
In patients' words
"they try to get you in when you need a same day appointment, they work hard to meet the needs of their patients. the administrating staff are amazing too. we all love Hollie and Brenda at the Pleasant street location."
— Birdeye review"To say that someone has to show up in person to sign forms before they can be given an appointment knowing that they are in a facility and are not willing let those forms be faxed back and forth is ludacris!"
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