Urgent Care - Berkeley Outpatient Center - John Muir Health
Urgent Care • Berkeley, CA
Ratings by platform
- Yelp: 2.6/5 (99)
- WebMD: not specified (1)
What patients say
Patients praise
- clean facilities
- convenient location and access to urgent care services
- some staff noted for kindness, efficiency, and clear communication
- thorough and attentive care reported by some patients
Common complaints
- reports of unprofessionalism among front-end staff
- some staff described as abrupt or insensitive
- criticism regarding quality of care in isolated reviews
In patients' words
"The facilities have always been clean, including the restrooms, the amount of unprofessionalism is ridiculous. It's mostly the front end staff."
— Yelp"While some staff members exhibit excellent care, kindness, and bedside manners, others may come across as abrupt and insensitive."
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