Sutter Urgent Care 2500 Milvia Street in Berkeley, CA
Urgent Care • Berkeley, CA
Ratings by platform
- Yelp: Approximately 2.7 to 3.0 out of 5 stars (113 reviews on Yelp)
What patients say
Patients praise
- Efficient when arriving early
- Kind and professional clinical/registration staff in some instances
- Helpful front desk experiences
- Effective care for specific minor injuries
Common complaints
- Long wait times
- Unprofessional or rude front desk staff
- Billing and insurance coding concerns
- Perceived lack of thoroughness or ineffective medical care
- Poor communication regarding diagnoses
In patients' words
"They said we had 6 people ahead of my toddler and I, and let no fewer than twice that before us-- waited for 2 hours."
— Yelp reviewer Tim G."My complaint is with their billing department, not the healthcare providers. I go there for annual wellness visits. Just keep an eye on your bills and double check their billing codes..."
— Yelp reviewer Rochelle T."Stephanie at the front desk was very helpful, and her warmth immediately made a difficult day much better."
— Yelp reviewer Mel G.More clinics in Berkeley
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