Sutter Imaging Locations in Berkeley, CA
Imaging Services • Berkeley, CA
Ratings by platform
- Better Business Bureau (BBB): 1.07/5 (Not specified total; based on aggregated customer reviews)
What patients say
Patients praise
- Professional and efficient service in some clinical encounters
- Convenient connection to the broader Sutter Health care network for coordination of care
- Friendly front desk and nursing staff reported in some visits
Common complaints
- Difficulties with billing and insurance authorization processes
- Long wait times for appointments and at facilities
- Dissatisfaction with clinician bedside manner and communication
- Concerns about administrative inefficiencies and scheduling delays
In patients' words
"I have now been dealing with their billing department and have had a major run around with them between various departments. I would recommend that you steer clear of this establishment at ALL costs."
— Unilocal review of Sutter East Bay Medical Foundation"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance and just assumed that they would not have to do pre authorization... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau review for Sutter HealthMore clinics in Berkeley
Radiology Berkeley | UCSF Health
Patients praise: modern and updated facilities · efficient and caring staff in many departments.
Cancer Care
Patients praise: Many individual oncologists receive high ratings for competence, kindness, and clear communication · Appreciation for comprehensive, multidisciplinary care approaches at established centers like UCSF-John Muir and Alta Bates.
Berkeley, CA Obstetricians | Sutter Health Doctors
Patients praise: high star ratings on official platform for many individual obstetricians · some patients report positive, attentive care and responsive communication from specific doctors and midwives.
Berkeley, CA Oncologists | Sutter Health Doctors
Patients praise: High individual provider ratings for bedside manner, knowledge, and compassion · Specific oncologists in Berkeley are noted for being professional, thorough, and empathetic.
Berkeley Endocrine Clinic - Thyroid, Diabetes - Omar Murad MD
Patients praise: High ratings for bedside manner and attentiveness · Thorough visits; patients felt heard and questions were answered.
Berkeley, CA Endocrinologists | Sutter Health Doctors
Patients praise: Many individual physicians are highly regarded for bedside manner and expertise · Some patients report strong, communicative, and helpful care experiences with specific providers.
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