Rehabilitation Center | Benton, AR - Saline Memorial Hospital
Physical Therapy/Rehabilitation • Benton, AR
Ratings by platform
- CMS/OpenNPI: 3/5 (CMS Overall Hospital Rating) (516 (HCAHPS survey))
- Birdeye/Google aggregate: 2.5/5 (370)
- Saline Memorial Outpatient Physical Therapy (Birdeye): 5/5 (4)
- Yelp (via MapQuest): 2/5 (30)
What patients say
Patients praise
- high satisfaction with outpatient physical/occupational therapy teams
- compassionate nursing care in specific departments like surgery and ER
- efficient care in some emergency situations
- generally clean environment reported by some patients
Common complaints
- long wait times and perceived lack of urgency
- rude or unprofessional staff encounters
- dissatisfaction with billing and administrative processes
- mixed experiences with medical care quality in emergency services
In patients' words
"After having a stroke the 2 [PT and OT] have worked wonders at getting my mobility back. I really enjoy going to therapy. They give me the encouragement to fight harder to achieve my personal goals!"
— Patient review, Birdeye (Outpatient PT)"Always think it will be better "this time", but never fails to disappoint me. Long wait times, lack of urgency, and more,etc.."
— Patient review, Birdeye (Hospital)"Small hospital with a big heart. EVERYONE from cleaning crews to nurses to doctors went out of their way to take care, no only of my terminally ill father, but of my family."
— Patient review, Detox To RehabMore clinics in Benton
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