Counseling Clinic, Inc | Mental Health | Benton, AR
Behavioral Health • Benton, AR
Ratings by platform
- Rehab.com: 2.33/5 (42 reviews)
- FindRehabCenters.org: N/A (11 reviews)
What patients say
Patients praise
- long-term positive relationships with providers
- flexible appointment availability for some patients
- financial assistance options
- friendly and warm interactions with some staff members
Common complaints
- difficulty reaching staff via phone or scheduling appointments
- concerns regarding patient privacy and HIPAA compliance
- reports of dismissive or unhelpful administrative and clinical staff
- lack of coordination for inpatient care or crisis referrals
- long wait times for appointments
In patients' words
"I have been going to this place off and on for 20 years and I have never had a bad experience... They work with you financially and have very flexible appointments."
— FindRehabCenters.org"if no one answers the phone Ever nor returns calls to make apts they're no good to anyone."
— FindRecoveryCenter.com"HIPPA laws are definitely not in place. I heard my business being spread before I ever left the desk..."
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