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Counseling Clinic, Inc

Behavioral Health • Benton, AR

★★☆☆☆2.3/542 reviews across 2 platforms

Ratings by platform

  • Rehab.com: 2.33/5 (42 reviews)
  • FindRehabCenters.org (11 reviews)

What patients say

Patients praise

  • long-term positive relationships with providers
  • flexible appointment availability for some patients
  • financial assistance options
  • friendly and warm interactions with some staff members

Common complaints

  • difficulty reaching staff via phone or scheduling appointments
  • concerns regarding patient privacy and HIPAA compliance
  • reports of dismissive or unhelpful administrative and clinical staff
  • lack of coordination for inpatient care or crisis referrals
  • long wait times for appointments

In patients' words

"I have been going to this place off and on for 20 years and I have never had a bad experience... They work with you financially and have very flexible appointments."

— FindRehabCenters.org

"if no one answers the phone Ever nor returns calls to make apts they're no good to anyone."

— FindRecoveryCenter.com

"HIPPA laws are definitely not in place. I heard my business being spread before I ever left the desk..."

— Various online review platforms

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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