Benton Harbor - WellNow Urgent Care
Primary Care • Benton Harbor, MI
Ratings by platform
- Birdeye (Aggregated): 4.3 out of 5 stars (610 total reviews)
What patients say
Patients praise
- Friendly and professional medical staff
- Thorough and compassionate medical care
- Efficient appointment processes historically
- Convenient, accessible location for urgent needs
Common complaints
- Issues with billing policies, including outsourcing and payment processes
- New check-in/payment procedures perceived as inconvenient
- Long wait times for walk-in patients
- Perceived impersonal or hurried staff interactions
- Cleanliness concerns in patient rooms
In patients' words
"Great care provided by the staff, however their billing policy is totally wrong when it comes to my copay and insurance. More of a corporate issue is what this is."
— Patient Review via LocalityBiz"The facility is fine, but the billing is awful. The company outsources the billing (outside the US)."
— Patient Review via Yelp/Yahoo Local"As a walk in I waited for 3 hours. Was asked to pay prior to being seen, which I did pay in full. Was finally seen by an impersonal, hurried Nurse ..."
— Patient Review via SolvHealthMore clinics in Benton Harbor
Corewell Health Primary Care - Benton Harbor
Patients praise: Generally high provider ratings on official Corewell Health platforms (often around 4.7-4.9 out of 5) · Patients acknowledging the hard work of staff despite broader systemic issues.
Gynecology in Benton Harbor, MI - ProviderMatch - Corewell Health
Patients praise: High patient satisfaction ratings for specific providers (often 4.7 to 4.9 out of 5) · Providers described as compassionate, knowledgeable, and reassuring.
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