Corewell Health Primary Care - Benton Harbor
Family Medicine • Benton Harbor, MI
Ratings by platform
- Corewell Health official provider search (ProviderMatch): Typically 4.7 to 4.9 out of 5 stars for individual providers in the system (Varies by provider, often ranging from dozens to over 200 ratings per provider)
What patients say
Patients praise
- Generally high provider ratings on official Corewell Health platforms (often around 4.7-4.9 out of 5)
- Patients acknowledging the hard work of staff despite broader systemic issues
- Ongoing efforts by the health system to address staffing shortages and improve access to care
Common complaints
- Billing issues, including unexpected "facility fees" and concerns about insurance coding
- Long wait times for appointments and delays in receiving test results
- Difficulty maintaining consistent relationships with primary care providers due to staff turnover
- Challenges navigating administrative/bureaucratic processes, particularly for elderly patients
- Unprofessional or uncooperative experiences with customer service and billing staff
In patients' words
"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00. for one visit! They are now adding a "facility fee" of $2,010.00..."
— Better Business Bureau customer review"Patients have been making a number of complaints concerning long wait times for doctor appointments and a new fee at Corewell Health hospitals."
— Herald Palladium articleMore clinics in Benton Harbor
Family Medicine in Benton Harbor, MI - Corewell Health
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Gynecology in Benton Harbor, MI - ProviderMatch - Corewell Health
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