Occupational Therapy | Probility Physical ... - Trinity Health Michigan
Occupational Therapy • Benton Harbor, MI
Ratings by platform
- Yelp: 3.7 out of 5 (49 reviews across 13 locations)
- Birdeye: 4.6 out of 5 (29 reviews)
What patients say
Patients praise
- Friendly and welcoming staff
- Knowledgeable therapists
- Effective treatment for increasing mobility and function
- Clean facilities
- High level of customer service
Common complaints
- Dislike being passed off to different therapists for portions of sessions
- Preference for consistent, individual care rather than rotating staff
- Dislike for open-room layouts that lack privacy
In patients' words
"Everyone at Probility is very interested in a high level of customer service. Everyone is knowledgeable and kind."
— Trinity Health Probility patient testimonial"I dislike the way you are passed off to different people for the exercise part at every appointment. I would rather deal with 1 person, the same person who is familiar with my particular issues for every appointment."
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