Keeping Southwest Michigan families healthy for nearly 50 years!
Community Health Center • Benton Harbor, MI
Ratings by platform
- Yelp (InterCare Community Health Network): 2.6/5 stars (12 reviews)
- Vitals (InterCare Community Health Network): Not quantified (1 review)
- Yelp/MapQuest (Benton Harbor Health Center): Not quantified (Multiple complaints)
What patients say
Patients praise
- Long-term patient relationships/loyalty
- Comprehensive services available
Common complaints
- Unprofessional and rude staff behavior (receptionists/dentists)
- Long wait times for appointments and during visits
- Poor communication regarding appointments and treatment plans
- Difficulty accessing urgent or specialty care (specifically dental)
In patients' words
"I've been here for an hour and 45 minutes and nothing has been done. Nobody is communicating. Very very unprofessional to be sat in a room and ignored..."
— LocalityBiz Review for InterCare Community Health Network"This place sucks. Rude receptionist... She didn't assist me at all in signing in but sent a cancelation email when I left..."
— Yelp Review for Benton Harbor Health CenterMore clinics in Benton Harbor
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