Sanford Bemidji Heart and Vascular Center
Cardiology & Vascular Care • Bemidji, MN
Ratings by platform
- Birdeye (Sanford Health): 4.2/5 star rating (160 reviews)
- Healthgrades (Sanford Bemidji Medical Center): 63% would recommend (patient recommendation) (not stated)
- HospitalCostCompare (Sanford Bemidji Medical Center): 62% gave rating of 9–10; 10% gave 0–6; 6% would not recommend (sample size 300+ (response rate 32%))
- BBB (Sanford Health): BBB: Failure to respond to 4 complaint(s) (not a patient-star rating) (4 complaint(s) (response failures))
What patients say
Patients praise
- Positive patient/provider experiences noted in third-party narratives (e.g., caring/professional demeanor; life-saving outcomes associated with the heart and vascular team)
- Higher likelihood to recommend based on patient satisfaction survey metrics (e.g., 63% recommendation; 62% rated 9–10)
- Facility expansion/added capacity aimed at improving access to cardiology/vascular care (context for patient experience)
Common complaints
- Rude staff/receptionist and negative clinician behavior reported in individual reviews
- Long waits/time wasted in clinical encounters reported in individual reviews
- Communication issues reflected in patient survey metrics for nurse communication (some patients reported nurses only sometimes/never communicated well)
In patients' words
"“If 0 stars were possible, I would. The nurses are super sweet. The wait time is horrible. The doctor I had was just plain out rude.”"
— MedicalRecords.com review of Sanford Bemidji Medical Center"“Having missed out on a screening… it took just three weeks to go from screening day to surgery day, from life-threatening to lifesaving.”"
— Sanford Health News story about heart screening and subsequent care (Bemidji)"“The expansion has added a third cardiovascular lab… improved patient rooms… and the goal of increasing patient comfort and convenience.”"
— Bemidji Pioneer article about opening/expansion of Sanford Heart and Vascular Center"“Sanford Health has a 4.2 star rating with 160 reviews.”"
— Birdeye review summary for Sanford Health in Bemidji, MNMore clinics in Bemidji
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